Shipment processing time
All orders are processed within 2 business days.
We do not ship products or process transactions over the weekend. Any order placed Monday – Friday will be processed within 2 business days. Any order placed after 3:00pm Mountain Standard Time will be processed the following business day.
Shipping rates and delivery estimates
We charge a flat $5 fee for shipping and use standard ground shipping from different carriers. Orders being delivered to Hawaii or Alaska may be subject to a higher shipping fee.
Shipment to P.O. boxes or APO/FPO addresses
We can ship to P.O boxes however we may need to contact you for further information.
Shipment confirmation and order tracking
We will send you a confirmation email, followed by a tracking number email after we have processed your purchase. If you do not receive an email within 24 hours of your order please reach out to us. If you purchased your item over the weekend please wait until Monday and we will reach out to you.
Mad Peaches Med Spa is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. If your product is damaged please reach out to us immediately after opening your package with pictures. We understand that things can happen and will try to make things right.
International Shipping Policy
We do not currently ship outside of the United States.
If you would like to return your product please contact us and we will see what we can do.